Tune into your audience
Assessment about the tailoring of your organisation’s products, services and communication to your key customers
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Amazing. Do remember to take notes, and you can proceed to the next lesson.
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Question 1 of 5
1. Question
Which department in your organisation is in charge of tailoring the communication and product line to your key audience?
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Question 2 of 5
2. Question
Is there one clear written-down audience segmentation that is shared by the whole company?
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Question 3 of 5
3. Question
What do you think about the following statement:
The customer is always right -
Question 4 of 5
4. Question
Are millennials and post-millennials part of your key customer audience?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
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Question 5 of 5
5. Question
Is the communication and products tailored specifically to the millennials and the post-millennials’s needs and values?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
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